Privacy Policy
Effective date: [date] · Draft updated: November 4, 2026
The short version
- A parent or guardian makes the account for any child under 13. Teens 13 and up can sign up on their own.
- For each learner we keep a first name, grade, chosen teacher, settings and learning progress.
- We keep the homework you upload and the lesson work, so the learner can pick up where they left off.
- An AI service writes some of the teacher's replies. It gets the homework and lesson chat, but we never add the learner's account details.
- No ads. No selling or renting your data. No tracking across other apps or sites.
- You can see, change or delete your child's information at any time.
1. Who we are
WonderWise is a learning app. An animated teacher (Koa, Rocky or Corbin) helps learners in Kindergarten through Grade 12 with schoolwork and homework. WonderWise is run by Nuvira Technologies, LLC ("WonderWise", "we", "us").
This policy covers the WonderWise app on the web, iPhone, iPad and Android, and the WonderWise website. Our contact details are at the end of this page.
2. Children under 13 and parent consent
WonderWise is designed for parent-managed use by children under 13. [Legal review must confirm that the consent method and all launch practices meet the US Children's Online Privacy Protection Act (COPPA).]
- Children under 13 never make their own account. A parent or legal guardian makes a family account with their own email. They confirm they are the parent or guardian, agree to this policy, and verify their email before they can add a child.
- A child is a profile, not a login. A child profile holds a first name, grade, chosen teacher, learning settings and practice progress. We do not ask for a child's email, password, profile photo or last name. A family account can have up to six child profiles.
- Teens 13 and older may sign up on their own. They enter their birth month and year so we can check they are at least 13. We do not save the birth month or year. Anyone under 13 is asked to have a parent or guardian make the account.
- We collect only what lessons need. We never make a child share more than they need to take part.
- Parents stay in control. A parent can see, change or delete their child's information, or stop us collecting more, at any time. See Your choices and rights.
We record when you gave consent and which version of this policy you agreed to. [Lawyer to confirm the consent method. Today it is email verification plus a parent confirmation step. A stronger method may be needed because homework is sent to an AI service. See section 6.]
If we learn we collected information from a child under 13 without a parent's consent, we will delete it quickly.
3. What we collect
| About | What | Why |
|---|---|---|
| The account holder (parent or teen) | Email address and password. The password is handled by Google Firebase Authentication, and we never see it. We also save when you gave consent and which policy version you agreed to. | To sign you in, contact you about your account, and keep a record of consent. |
| Each learner | First name, grade (K to 12), chosen teacher, subject, curriculum, and display settings such as "read aloud" and "reduce motion". | To pitch lessons at the right level and greet the learner by name. |
| Homework and lessons | Photos, PDFs, Word or text files of homework that are uploaded or taken with the camera. The questions the learner types. Lesson progress and saved lesson steps. | To teach that homework and let the learner pick up where they left off. |
| Collected automatically | Basic technical data our hosting provider needs to run the service, such as IP address, device and browser type, and error logs. | To keep the service working and secure, and to stop abuse. |
| Billing, when paid plans are enabled | Your plan and trial dates, Stripe customer and subscription identifiers, and billing status. Card details go straight to Stripe. We never see or store full card numbers. | To run your free trial and subscription. |
Camera and microphone. The app uses the camera only when you tap to take a photo of homework. With your microphone permission, listening can run while the Lesson page is visible and Mic is on. You can turn Mic off. When supported, speech is turned into text on your device. Otherwise, the online app sends short audio clips through our server to WonderWise's private speech service on Google Cloud. The teacher's reply text is also sent there to make spoken audio. The speech service processes these requests in memory and does not save recordings as files. Transcribed words may become part of the lesson chat and saved lesson. [Confirm deployed logging, speech-cache limits and provider retention before publication; this is not a promise about all hosting logs or backups.]
Tip for families: homework photos can show more than the homework. Before you upload, crop out names, school names, faces and anything else personal.
We do not collect precise location, contacts, photos of the learner's face on purpose, or information from social media. Learners cannot chat with other users, post publicly or share their information with anyone.
4. How we use information
We use information only to:
- run lessons and tutoring, and save the learner's work;
- sign you in and keep your account secure;
- answer your questions and send important account emails, such as sign-up, consent and security notices;
- fix problems and make WonderWise work better; and
- follow the law.
What we never do
- We do not show ads, and we do not use children's information for advertising.
- We do not sell or rent anyone's information.
- We do not build marketing profiles of learners.
- We do not use analytics or tracking tools from other companies in the app.
- We do not use your homework or lesson chat to train AI models. [Confirm provider contracts and account settings support the same restriction before publication.]
5. About the AI teacher
Many simple chats and lessons run inside the app itself. When a learner asks something the app can't answer on its own, WonderWise sends the question to an AI service, Claude by Anthropic, which writes the teacher's reply.
- What is sent: the learner's question, recent messages in the lesson, the homework text or image, and the learner's grade and subject so the reply fits.
- What we don't add: the learner's profile, the account email, or any other account details. But the lesson chat is sent as it is. If the learner types their name, or the teacher greeted them by first name ("Hi Sam!"), that first name goes along with it.
- Please remind learners not to type last names, addresses, school names or other personal details.
- AI replies can sometimes be wrong. Grown-ups should check important answers.
6. Who we share information with
We share information with companies that help us run WonderWise, as described below. [Verify each provider agreement, permitted use and retention period before publication.]
| Company | What they do for us | What they receive |
|---|---|---|
| Google (Firebase and Google Cloud) | Sign-in, the database, file storage, hosting and WonderWise's private speech service. Our deployment configuration uses Iowa, United States. [Verify the deployed services and their data locations.] | Account, learner and homework data, lesson text, speech requests and basic technical data, as described in section 3. |
| Anthropic (Claude) | Writes the AI teacher's replies. | What is listed in section 5. [Confirm the no-training terms and current retention period for our API account, including any zero-retention agreement.] |
| Stripe, when paid plans are enabled | Takes payments and manages subscriptions. | The account holder's email, payment details and account identifier. We do not send learner profiles or homework to Stripe. |
| Twilio SendGrid, when email delivery is enabled | Sends account notices and reminders. | The account holder's email address and the account message. We do not include homework or lesson chat in these emails. |
The app and website serve their fonts from their own sites; they do not request fonts from Google Fonts.
We may also share information if the law requires it, to protect someone's safety, or to protect our rights. If WonderWise is sold or merged with another company, your information would move with it only under the same promises in this policy, and we would tell you first.
7. Cookies and device storage
The app saves a few things on your device so it works: that you are signed in, which learner is active, and settings like the chosen teacher. We do not use advertising or tracking cookies. The website does not set cookies.
Because we don't track you, there is nothing to turn off for "Do Not Track" or Global Privacy Control. We treat those signals as an opt-out anyway.
8. How long we keep information
We keep information only as long as we need it for the reasons in this policy.
| Information | How long |
|---|---|
| Uploaded homework (photos, PDFs and files) and the lessons saved with it | The configured retention target is 365 days after last use. [Verify deployed database expiry, file deletion rules and coverage of older records before promising automatic deletion.] |
| Learner profiles and other progress | Until you delete them or the account. |
| Accounts with no sign-in | The inactivity job targets accounts idle for 730 days, with at least 30 days after a warning accepted by the email sender. [Verify the scheduled job and sender are running before publishing this retention promise.] |
| Account email delivery records | Pending, queued and provider-accepted notices are recorded so failed sends can be retried. Provider acceptance does not prove the email reached your inbox. [Set and verify retention for delivery records and provider copies.] |
| Deletion records | A minimal record of the deleted account or learner identifier and when deletion started prevents delayed requests from bringing data back. [Approve retention and access controls for these records.] |
| Consent records | [Lawyer to confirm, for example 3 years after the account closes], to show we had consent. |
| Server and error logs | [30 days]. |
Deleting a learner or account blocks further use of its data while cleanup runs. If cleanup cannot finish, the app asks you to retry. Deleting an account also cancels its subscription and removes its login. Minimal deletion records remain to prevent delayed requests from recreating data. [Confirm what backups and provider copies remain, their deletion periods, and any legally required retention before publication.]
9. How we protect information
- All connections use encryption (HTTPS). Data is encrypted when stored.
- Browsers and apps can't reach the database or homework files directly. Our server checks who is signed in, and that the learner belongs to them, before giving access to learner or account data.
- Only a small number of WonderWise staff can reach the systems, and only for their work.
- We keep a written security plan and review it at least once a year.
No system is perfectly safe. If a breach affects your information, we will tell you as the law requires.
10. Your choices and rights
Parents and guardians can, at any time:
- See account and learner information, a list of homework and saved lessons with Download my data in Account Settings. This downloads a JSON file; original homework files are listed, not included. Contact us for help accessing information.
- Change a child's name, grade or settings in Profile.
- Delete one child, with all of that child's homework and lessons, or the whole account, in the app or by emailing us.
- Stop us collecting more information about their child. Delete the child's profile, or ask us to.
- Say no to the AI teacher while still keeping a profile. [Lawyer to confirm whether this must be a separate choice. If so, the app needs an "on-device lessons only" setting.]
Teens with their own account have the same choices for their own information. We answer requests within [30] days. To protect your family, we may ask you to confirm it is really you, usually by signing in.
11. State privacy rights
Some US states, such as California, give residents extra rights: to know what we collect, to correct it, to delete it, and to opt out of its sale or use for targeted ads. We don't sell information or show targeted ads. To use any of these rights, email us. We will not treat you differently for asking. [Lawyer to confirm which state laws apply at launch.]
12. Outside the United States
WonderWise is for families in the United States right now. Information is stored in the United States. If we open to other countries, such as the UK or EU, we will update this policy first.
13. Changes to this policy
When we change this policy, we will update the date at the top. If a change affects how we use children's information, we will email parents first and ask for new consent where the law requires it.
14. Contact us
Questions, requests or worries about your family's information:
- Email: [privacy@yourdomain]
- Mail: Nuvira Technologies, LLC, [street address, city, state, ZIP]
- Phone: [phone number]